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Understand Your Rights and Our Terms

Every account on indomaster88 is governed by a clear set of terms — covering how your data is handled, how disputes are raised, and how your wallet activity connects to your account standing.

Clear Account TermsDANA, OVO, GoPay CoverageData Handled ResponsiblyRegion-Eligible AccessTransparent Dispute Path
indomaster88 Understand Your Rights and Our Terms
ACCOUNT INTEGRITY

How We Handle Data, Cookies, and Account Security

Account security and data handling are not afterthoughts — they are built into how indomaster88 processes every wallet action, login event, and session record. Here is what we do across the four areas that matter most to your account standing.

Data Handling

Personal data collected at registration — name, email, and linked e-wallet details for DANA, OVO, or GoPay — is used only for account verification, payment processing, and fraud prevention. We do not sell or share it with third-party marketers.

Cookies and Session Tracking

We use session cookies to keep your account logged in across mobile and desktop. Analytical cookies help us see which account features you use most, so we can improve them. You can manage cookie preferences in your browser settings at any time.

Account Security and Retention

Login events, OTP verifications, and wallet transaction records are retained for a defined period under our data retention policy. If you request account closure, we will confirm what data is deleted and what must be retained under applicable law.

How to Request Changes

To update your registered details, correct an error on your account, or submit a formal data access request, contact support via live chat or email with your account number. We confirm receipt and respond within the timeframe stated in our data policy.

POLICY CONTACT

Reach Us on Legal or Account Queries

Policy questions — whether about your account terms, a payment dispute via DANA or OVO, or a data request — are handled by the same support team that manages account care. You do not need a separate channel to raise a legal concern. Use any path below and reference your account number so we can locate your record fast.

Live Chat Open the chat window from your account dashboard anytime. Reference your account ID and the nature of your query — policy, payment, or data — and we route it to the right handler.
Email Support Send your written query to our support address. Include your registered email, account number, and the specific term or policy section you are asking about for a faster, documented response.
Account Help Centre The Help Centre inside your account dashboard lists policy articles, FAQ entries on account rights, and step-by-step paths for raising a formal dispute or requesting a data review.

Common Questions About Our Legal Terms

These are the questions we handle most often when it comes to account rights, data requests, and policy coverage. If your question is not here, raise it directly through live chat or email — cite the specific policy section so our team can give you a precise answer.

Terms apply to every account holder from the moment registration is completed. By submitting your account details, you confirm you have read and agreed to the conditions covering wallet use, data handling, and access eligibility under local law.

We collect only the e-wallet identifier needed to process your deposit or withdrawal. That data is used solely for payment verification and is not shared with external parties outside of fraud-prevention requirements.

Submit a data access request via email or live chat, including your account number and registered email. We will confirm what records we hold and provide them within the timeframe set out in our data policy.

On account closure, personal data that is no longer needed for legal or compliance purposes is deleted. Transaction records and verification data may be retained for the period required under applicable regulations — we will specify this when you request closure.

Open a live chat session or send an email referencing your account number and the specific transaction or policy decision in question. Disputes are logged and assigned to a handler, and you will receive a written outcome via your registered contact.

We may update terms when required by operational or regulatory changes. Any material change is communicated to your registered email before it takes effect, giving you time to review the update or contact support with questions.