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How indomaster88 Handles Your Account Privacy

Your account information — including the e-wallet details you use with DANA, OVO, and GoPay — is collected only for the purpose of running your account and processing your transactions.

Account data stored securelyDANA, OVO, GoPay wallet info handled with careYour right to access your dataContact us to request changesAvailable where local law permits

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REACH US ON PRIVACY

Contact Paths for Privacy Requests

If you want to access the data we hold on your account, request a correction, or ask us to remove information, you can reach our support team through any of the channels below. We aim to respond to privacy-related requests within a reasonable timeframe. All requests are handled by the same team that manages account care and wallet verification.

Team online

Live Chat

Open the live chat window from your account dashboard. Our Indonesia support team handles privacy and account data requests alongside general wallet and access queries.

Email Support

Send your data access or correction request by email. Include your registered account name and the e-wallet type — DANA, OVO, or GoPay — linked to your account for faster processing.

Account Help Centre

Log in and navigate to Account Settings, then select Help. From there you can submit a formal data request, flag incorrect details, or ask about retention periods on your transaction history.

What We Collect and Why We Hold It

indomaster88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, contact details, and the e-wallet identifiers linked to DANA, OVO, or GoPay. Transaction records are retained as required to

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handle disputes, process reversals, and respond to account queries. We do not sell your personal data to third parties for marketing. Data shared with payment processors — such as the wallet platforms you use to move funds — is limited to what those services need to
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complete your transfer. Cookies on our platform track session activity so your lobby state, language preference, and account wallet remain consistent across visits. You can clear cookies via your browser settings at any time, though some account functions rely on session data to work correctly. Access
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to stored account data is restricted to the team members who need it to respond to your support requests or verify account activity. We keep data for as long as your account is active and for the period required under applicable law. For accounts in Indonesia,
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availability and data handling obligations depend on local law and eligible regions. If you have questions about how your data is used, you can reach our support team through the contact paths listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies, Security and Retention

Account security and data accuracy are handled at the operational level — not just stated in policy. Here is how each area works in practice for your account on indomaster88, including how cookies are used, how long records are kept, and who to contact when something needs to change.

Cookie Use and Session Data

We use session cookies to keep your account wallet, language setting, and lobby position consistent. These are cleared when you end your session or clear browser storage. No third-party advertising cookies are placed without disclosure.

Account Security Practices

Account access is protected by login credentials and, where enabled, OTP verification sent to your registered contact. Our team does not ask for your password or full e-wallet PIN through any support channel.

Data Retention Period

Transaction records tied to DANA, OVO, and GoPay payments are retained for the period required under applicable law. When your account is closed, we follow the relevant data retention schedule before removing personal identifiers.

Requesting Changes or Deletion

You can request a correction to your account details or ask about deletion by contacting support. We will verify your identity first, then action the request. Players in Batam and other Indonesia-eligible regions follow the same process.

Common Questions About Your Data and Privacy Rights

These are the questions we hear most often about how we handle account data, what gets stored when you use DANA, OVO, or GoPay, and how to exercise your privacy rights. If your question is not covered here, contact support directly.

We collect your name, contact details, and the e-wallet identifiers — DANA, OVO, or GoPay — you use to fund your account. We also retain transaction records to handle any disputes or reversal requests that come up.

We do not sell your data. We share only the minimum required with payment processors like DANA, OVO, and GoPay so your transfers can complete. No data is passed to advertisers without your knowledge.

We retain data for as long as your account is active and for the period required under applicable local law. After account closure, personal identifiers are removed once the retention period ends.

Yes. Contact us via live chat or email with your registered account name and linked e-wallet type. We verify your identity first, then share or update the relevant records within a reasonable timeframe.

We use session cookies to maintain your lobby state, language preference, and wallet settings. You can clear them any time through your browser settings, though some account functions depend on session data to work correctly.

Data handling and your available rights depend on local law and the eligible region you access from. Where local regulations apply specific requirements, we follow those. Contact support if you need region-specific clarification.

How indomaster88 Handles Your Account Privacy

Contact Paths for Privacy Requests

Live Chat

Email Support

Account Help Centre

Data Handling, Cookies, Security and Retention

Cookie Use and Session Data

Account Security Practices

Data Retention Period

Requesting Changes or Deletion

Common Questions About Your Data and Privacy Rights

01 What personal data does indomaster88 collect when I open an account?

02 Does indomaster88 share my data with third parties?

03 How long does indomaster88 keep my account and transaction data?

04 Can I access or correct the data indomaster88 holds on my account?

05 How does indomaster88 use cookies and what can I do about them?

06 Is my privacy policy coverage the same in all regions of Indonesia?

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