Reference

Understand the Terms That Govern Your Account

These terms set out exactly what you agree to when you open an account with indomaster88 and use any part of the platform — from depositing via DANA, OVO, or GoPay to accessing live tables or placing sports bets.

Account Eligibility RulesDANA, OVO, GoPay Transaction TermsContent Access by Eligible RegionAccount Suspension ConditionsDispute Resolution Process
indomaster88 Understand the Terms That Govern Your Account
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

Account Data Retention

We retain account and transaction records for as long as required by applicable regulation in eligible regions. You may request a summary of your data through the Help Centre at any time.

Cookie and Session Policy

We use session cookies to keep your account active during play and analytics cookies to improve platform performance. You can manage cookie preferences through your browser settings.

Account Security Practices

Your account is protected by OTP verification on login and on withdrawals. If you notice unauthorised access, contact live chat immediately — we can freeze the account within minutes.

Requesting Term Changes

If you believe an account decision was applied incorrectly under these terms, raise a formal dispute via email with your account ID, the transaction reference, and your preferred outcome.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat Support

Open the live chat widget in your account dashboard to ask about any clause in these terms. Our team is available around the clock to walk you through specific conditions.

Account Help Email

Send a written query to our support address if you need a formal response about these terms, an account decision, or a transaction dispute involving DANA, OVO, or GoPay.

In-Platform Help Centre

The Help Centre inside your account logs past support tickets and links directly to the current version of these terms so you always reference the live document, not a cached copy.

Frequently Asked Questions About These Terms

These terms apply to anyone who creates an account on indomaster88 and uses the platform in an eligible region where access is permitted under local law. Access outside eligible regions is not covered.

We will always notify you of material changes via your registered email or an in-platform notice before they take effect. Continuing to use your account after that point constitutes acceptance of the updated terms.

Pending withdrawals to DANA, OVO, or GoPay that were approved before suspension will still be processed. New withdrawal requests cannot be submitted while an account suspension is active.

Submit a written dispute through our support email. Include your account ID, the date and reference of the relevant transaction or decision, and the outcome you are requesting. Our team will respond within a reasonable timeframe.

The same platform terms apply regardless of city. Players in Batam access indomaster88 under the same account rules as all other users in eligible regions — access depends on local law where you are located.

We retain account and transaction data as long as required by regulation in supported regions. You can request a copy of your account data or ask what we hold by raising a ticket through the in-platform Help Centre.